|  |  | 
 
 Summary of StrategiesLet’s
review all the apologizing strategies we have seen in the exercises. 
  The strategies in red  are core apologizing strategies, without which your utterance wouldn’t be
    recognized as an apology
 
The strategies appearing in blue are particularly important supporting
    strategies that can enhance or expand upon your apology.
 
You will see in black additional strategies that can also
    help you perform apologies, but they are not essential.  
 
The strategies in
    green are general strategies that can be applied not only to apologies but also
    to other speech acts.   
 
  | 1. |  Making the
  refusal statement  
   Making the refusal statement (all exercises)Using appropriate refusal expressions according to the
       interlocutor and the situation (Ex. 1, 5, 6, 7, 9, all
       others) |  
  | 2. |  Abiding by the cultural norms for refusing  
   Using generic
       reasons when appropriate (Ex.2, 3, 5)Using a white lie
       as a face-saving strategy (Ex.2, 3, 5)Speaking honestly
       with close friends (Ex.2, 3, 5)Making ‘ritual refusals’
       before accepting an offer (Ex. 6) |  
  | 3. |  Using an appropriate level of politeness throughout the
  interaction (Ex. 1,
  2, 5, 9) |  
  | 4. |  Using
  strategies of refusals
   
   Making the refusing
       statement (all
       exercise)Providing a reason
       for the refusal (Ex.
       1, 2, 5, 7, 9)Offering an alternative (Ex.
       5, 7, 9)Apologizing/Stating
       regret (Ex. 7,
       9)Promising future acceptance
       (Ex. 7)Making an unspecific reply
       (Ex. 7)Postponing a
       response (Ex. 7)Stating positive feelings
       (Ex. 7) |  
  | 5. |  Using an appropriate
  tone of voice  
   Alerting the hearer as to the
       upcoming refusalSpeaking
       hesitantly (Ex.
       8, 9)Stating positive feelingsApologizingLeaving the
       refusal sentence incomplete (Ex. 4, 8)Using bows in
       formal refusals
       (Ex. 8) |  
Learning Strategies for All Speech Acts
 
  
 
  | 1. | Finding an informant (a
  native or non-native expert of the culture) who can answer your questions
  regarding sociolinguistic or sociocultural norms in the target
  language/culture. |  
  | 2. | Listening to other speakers
  carefully to observe the cultural norms and language of their speech.  Making your own hypotheses or hunches
  regarding appropriate use of the target language and being willing to renew
  them as necessary.   |  
  | 3. | Finding
  resources
  that can inform you of the target language and
  culture.  |      References
 
 Beebe et al. (1990), Ikoma, T., & Shimura,
A. (1993), Kanemoto, M. (1993), Kawate-Mierzejewska (2002), Kitao, S. K.
(1996), Laohaburanakit (1995, 1997), Moriyama (1990), Naitou (1997), Sameshima
(1998), Shigeta (1974), Shimura (1995), Ueda (1974)
   View the Annotated Bibliography of the Articles Used to Create the Exercises
 View
More Information about Refusals
 
 
 Go Back to Index
 |  |